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2023-03-21 10:37 AM
I received a Zoom meeting request. However, I cannot join because I get the following message that I don't have a commercial Zoom account.
2023-03-22 09:00 AM
Sounds like the host of the meeting has AUTHENTICATION enabled for the meeting.
If you Require authentication to join: Sign in to Zoom is enabled. Once enabled, all participants are required to have at least a free/basic Zoom account and be signed in when joining the meetings. You may disable the authentication requirement by editing the meeting.
2023-05-01 02:11 PM
Hi @achobani , thank you for posting for the first time and welcome to the Zoom Community!
@EBZoomer is exactly right! I recommend checking out this link (Zoom error message "Please log in with a commercial Zoom account to join. "). It provides a detailed guide on how to troubleshoot this message.
I hope this helps!
Zoom Community Team