Skip to main content
Newcomer
inkuni001
Newcomer
Oct 12, 2021 12:58 AM UTC
Question

How to unlock the password.

My Account Type is Pro.

 

my passcode options are locked .

I want to turn the passcodes off .

I have the waiting room enabled.

 

How can I unset the passcode?

 

 
 
 

    5 replies

    EDPK
    Community Champion | Employee
    EDPK
    Community Champion | Employee
    Oct 12, 2021 5:28 AM UTC

    Please check this article: https://support.zoom.us/hc/en-us/articles/115005166483-Managing-your-password

     

    Cheers!

    Translate
    Rupert
    Community Champion | Customer
    Rupert
    Community Champion | Customer
    Oct 12, 2021 11:13 AM UTC

    Please check your settings here

    https://zoom.us/account/setting

    as well as here:

    https://zoom.us/profile/setting

     

    Are you the account Owner?

    Translate
    Newcomer
    8Has6t
    Newcomer
    Jun 21, 2022 5:35 PM UTC

    Yes, I am the account owner. I have looked in settings and the passcode is locked. I am unable to unlock it. How do I gain access to unlock it?

     

    Translate
    Newcomer
    8Has6t
    Newcomer
    Jun 21, 2022 5:27 PM UTC

    I am in my account and the passcode option is locked and I am unable to unlock it. 

    Translate
    Newcomer
    8Has6t
    Newcomer
    Jun 21, 2022 5:35 PM UTC

    Yes, I am the account owner. I have looked in settings and the passcode is locked. I am unable to unlock it. How do I gain access to unlock it?

    Translate
    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.