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Newcomer
November 28, 2022
Solved

Error Message 10004

  • November 28, 2022
  • 1 reply
  • 1 view

I get this error message when trying to install updates.

    Best answer by FORE-Craig

    Hi @Mario2022 

     

    Are you seeing this message on a Mac running MacOS Ventura? If so, visit the Download Center and manually install the newest version of the desktop client. I personally had the same issue. Once I installed a fresh new version, successive updates have installed correctly.

     

    https://support.zoom.us/hc/en-us/articles/5719888320269-Zoom-error-code-10004

     

    I hope this helps!

     

    1 reply

    FORE-Craig
    Specialist
    Specialist
    November 28, 2022

    Hi @Mario2022 

     

    Are you seeing this message on a Mac running MacOS Ventura? If so, visit the Download Center and manually install the newest version of the desktop client. I personally had the same issue. Once I installed a fresh new version, successive updates have installed correctly.

     

    https://support.zoom.us/hc/en-us/articles/5719888320269-Zoom-error-code-10004

     

    I hope this helps!