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Newcomer
August 30, 2021
Question

Closed app while recording was being converted

  • August 30, 2021
  • 1 reply
  • 16 views

I finished my meeting, and I accidentally closed the program while the recording was being converted.  Is there a way for me to recover this?

    1 reply

    Bort
    Employee
    Employee
    August 30, 2021

    Hi @JDogAlive 

    Your recording is likely fine. You just need to restart the conversion process

    Newcomer
    September 16, 2021

    I am trying to convert a meeting using the convert option in meetings. I get an error message saying that there is another meeting being converted and I should try later but the same thing happens. Is there a way to "clear" this or a work around so that I can get my most recent meeting converted? Thanks

    Bort
    Employee
    Employee
    September 16, 2021

    Have you tried restarting your computer? That should stop all processes and allow you to start a new conversion.