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Can't Put Blur Background,Video Filters,Video Background & Studio Effects.

SachinduChamika
Participant

From the day I started using Zoom I am Unable to put Blur Background,Video Filters,Video Background & Studio Effects. If can Please Give me a Solution

Sachindu Chamika
1 ACCEPTED SOLUTION

Rupert
Creator

Hi @SachinduChamika 

 

Either your system does not meet the system requirements for these features, or your account in connected to an organization who has disabled them.

 

Hope this helps answer your question.

 

Rupert  

View solution in original post

10 REPLIES 10

Rupert
Creator

Hi @SachinduChamika 

 

Either your system does not meet the system requirements for these features, or your account in connected to an organization who has disabled them.

 

Hope this helps answer your question.

 

Rupert  

@Rupert  What are the requirements? 

Sachindu Chamika

System requirements can be found here:

https://support.zoom.us/hc/en-us/articles/360043484511-System-requirements-for-Virtual-Background

(Desktop clients must meet the "Image only without a physical green screen" requirements.)

I have Mac OS 10.15 and processor 2.7 GHz dual-core intel i5. Isn't that in the list of accepted processors. I cannot access blur.

I learned that you need a generation 6 or later processor to access blur.  mine  is an i 5.  I learned that from zoom technical support.

marielbur
Listener

I have the same issue. I have all the requirements met. I still have never had blur option. 

I learned that you need a generation 6 or later processor to access blur. Like mine, yours is a 5.  I learned that from zoom technical support, not from this zoom support community.

marielbur
Listener

Thank you. I really appreciate this.  👍 It's a shame they haven't updated this in the support section. 

hân5d
Listener

Kể từ ngày tôi bắt đầu sử dụng Zoom, tôi không thể đặt Bộ lọc video & Hiệu ứng studio. 

Nếu có thể Xin vui lòng cho tôi một giải pháp

1.Chọn mục cài đặt rồi chọn: BACKGROUD & FILTERS

3.Chọn STUDIO EFFECTS.

4.Chọn filters yêu thích.