Camera Flickering

Forum|Forum|4 years ago
January 28, 2022
1 reply
2 views

Hi, I have a brand new IdeaPad 3-17ITL6 Laptop - Type 82H9 with Windows 11 with "Integrated Camera". It works fine (Camera), but once i starts Zoom app (App or Browser) camera starts flickering. Already update the drivers, Uninstall and Re-Install drivers, Disable AV, ran a SFC /Scannow, ran a DISM /online /cleanup-image /restorehealth, ran two (2) BIOS updates, ran Windows Updates and even ran a PC RESET, Lowed the Refreshing rate and resolution of display, but nothing has worked. Can anyone help me please? Lenovo has not helped cause they said is not a hardware issue!!!

jeremyjustin

Community Champion | Employee

Hi @cgabrielpr thank you for your post here on the Zoom Community! I'm wondering if you can tweak any of the video settings in Zoom to have better performance. You can go into the Zoom client, settings

Then Video. See if things look optimized there, then you can also scroll to the bottom and click "Advanced"

You will see quite a few settings there to test with

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