Annotate tool not available for 2 clients when sharing their screen | Community
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Explorer
JanfromEarth
Explorer
October 28, 2022
Question

Annotate tool not available for 2 clients when sharing their screen

  • October 28, 2022
  • 3 replies
  • 0 views

This has happened with two clients. They are sharing their screen with me to ask a question and the annotate option is not available.  It is consistently these two clients and no others (so far).  I have to assume there is a setting on their end.  Any thoughts? 

    3 replies

    M
    Newcomer
    mastertechclass
    Newcomer
    October 29, 2022

    What device are they sharing from? Mac? Windows? Chromebook? or mobile device? iPad?

    J
    Explorer
    JanfromEarthAuthor
    Explorer
    December 5, 2022

    Mac Mini.  

    D
    Newcomer
    dm07
    Newcomer
    February 27, 2023

    This is a huge problem for me, too, and makes Zoom useless for remote teaching.  Both of us are using Zoom app, not browser; both have Annotation turned on in meeting settings. Student is using MacBook; I'm on Windows. Annotation hasn't worked on Chromebooks, but I haven' t had problems with IOS before.

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