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Pre-Registration Confirmation Emails Not Sending

Smitty7932
Listener

I uploaded a .csv document with approx. 270 email addresses for pre-registration, and it's showing I've registered 270 people when I click on the Registration Report. However, it's been over an hour and no one I've checked with has received their registration confirmation email. Then when I check the counter for confirmation emails sent, it's not showing that 270 emails were sent, only the few I tested out before I sent uploaded the .csv. How do I ensure folks receive their confirmation emails. 

1 REPLY 1

colt4
Attendee

You could try resending the confirmation email. There is also a marketplace app, Salepager, for sending reminders for Zoom meetings with registration as well as calendar invites with each registrant's unique link.