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Video showing only black screen

EAML
Newcomer
Newcomer

‎2025-06-18 07:58 AM

I am on a Lenova laptop using Windows 11. My video camera is working properly with the uptodate driver, but when I begin a meeting in Zoom my screen shows only black. I have tried using the Video controls, deleting the Zoom program and reinstalling, etc. My computer driver is up to date as is my version of Zoom. This problem used to occur infrequently but now it occurs in every meeting.  I have follwedd all the suggestions previously posted here and on the Lenovo support webpage. Your help would be greatly appreciated to solve this problem. Thanks.

 
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