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account disable

Siatny
Listener

Hey guys, i wanna ask, how to fix account disabled.

My account got disabled without reason. I was sign in my account and let it open, and i open my zoom settings on google. When i sign in on google my account on zoom application sign out and it said that My account got disabled. I hope zoom staff can help me, Thanks

2 REPLIES 2

VA
Zoom Moderator
Zoom Moderator

Hi @Siatny and welcome to our Zoom Community. Can you please let me know if you are receiving a specific error code when you try to login?


Virginia (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

a4in
Listener

my account stopped working as pro version , and changed to basic please find the attached screen shot of the invoice