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Sign into my Zoom account when I don't have access to the verification code that is sent?

BruceT-W
Listener

Zoom help says that when I don't have access to the email address to which a verification code is sent that I should complete a request form to set up a new email address to have the code sent to.  But this requires signing into my account which I am unable to do because I don't have the verification code.  What am I missing? This a serious question, not a sarcastic comment.  How else can I accomplish this?  Thank you.

Bruce

3 REPLIES 3

BruceT-W
Listener

I have gotten this solved.  Someone got me the account access that I needed.

gjbergs
Listener

I am stuck in the same situation as you currently. Were you able to get this resolved yet? 

BruceT-W
Listener

Some with access to the account that receives the verification code was able to give me access to that, so, unfortunately, that solution will not help you.  I will you luck.  It is a very frustration situation.  If the email account had no longer existed, I would have tried to set up a new email with the same address as the old one.