cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

Vote now

Reset password old email address no longer accessable

Las11954
Newcomer
Newcomer

Trying to change my email address but my old email address is no longer accessable, what do I do.  Email ***********

 

 

 

 

2 REPLIES 2

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hi, @Las11954 .

Thank you for visiting the Zoom Community to seek support. Because this is a public forum, we can't handle access-related questions here. Please submit a support ticket to our Technical Support team and they will be able to assist you.

Support Ticket entry: https://support.zoom.us/hc/en-us/requests/new


Ray -- check out the GoodClix website or the Z-SPAN website.

Jameswalter
Contributor III
Contributor III

Sign in to the Zoom web portal.
In the navigation menu, click Profile.
Under Sign In, to the right of Sign-In Password, click Edit.
Enter your Old Password.
Enter your New Password, then enter it a second time under Confirm Password to confirm.
Click Save Changes.

 

Regards,
James