New message and wait?

[Rob58]

It is new? "Your free meeting has just ended. Wait 9 minutes before starting a new meeting.

[CarlaA · Accepted solution]

Hi @Rob58 !

This new behavior is expected and not an error. Zoom is constantly innovating our product offerings and testing ways to support Zoom customers’ many use cases. To avoid a break in between future free basic meetings, upgrade to Zoom One Pro to enjoy the flexibility of hosting unlimited back-to-back meetings with no breaks.

Sharing a special offer below gifting your first 2 months free, plus enjoy 1 year of unlimited Whiteboard on us. Terms Apply. Get Offer.

Disclaimer:
This offer is only available to new customers purchasing a Pro Monthly Plan Online. This offer is not available to customers with pre-existing discounts. Maximum of 9 Monthly or Annual Licenses per Purchase. This coupon has no cash value and can only be used for up to 9 Pro Monthly or Pro Annual Licenses. Coupon must be redeemed by 2/28/2023 at 11:59PM PT and will be effective for 2 Monthly billing cycles. This cannot be combined, exchanged, or used in conjunction with any other offer. Please note that Federal, State and Local governments are not eligible for this promotion. These fees are exclusive of taxes.

Carla,
Zoom Community Team

[Rob58]

Thanks for the quick and thorough reply

[DavidH72]

Ah - so casual users who need the odd flexibility of an hour-long meeting have to buy the whole package?  Oh well, that's me off to RingCentral instead.  Shame, Zoom was otherwise very good!

[FireRose77]

I've had the same problem. A pop-up window said to wait one minute, I waited, and it still didn't work. Then I come here and find it's not one minute, but nine. 

It's too long to wait in between the 40-minute meetings of basic accounts. That long a wait can become a delicate subject for either or both sides of the meeting.

But according to the above post, if someone doesn't want this gap, they should upgrade to a paid account. 

And I get the business side, to an extent. Sadly, this, in a way, forces people to get said PAID account. And note, I used the word/verb FORCE. Though from your perspective is a ("soft") ENCOURAGEMENT.

BUT... Now, this goes for "the powers that be." In a paid account, there is no gap. People can keep talking/working seamlessly without any interruption. Good, great for them. For the people who CAN AFFORD it. And you might ask, "What is the problem? Our rates are "affordable." Everyone gets what they want. 

But the rates, in relation to currency exchange, will make things a bit or a lot tougher. Case by case, we can't generalize. You might actually think about people like me (and for SURE, there are MANY) who need, not choose, NEED, to use the Basic account for a reason. But it's not really your business if some people need to economize wherever possible. For some of us who need this tool, paying for it can be prohibitive. Other bigger needs have (and even if sounding redundant, need) to come before. And I'm happy for whatever person reads this, if they're not in that situation.

The thing is, and here comes my idea of a middle ground: Paid accounts have a seamless session without interruption. Could the basic account holders have a shorter gap in between the 40-minute meetings. Say, somewhere between 3 to 5 minutes? 

[MGSR]

Welcome to the Zoom Community, @FireRose77! We're glad to have you here. We greatly appreciate your suggestion. However, the Zoom Community is not a place where requests like this are tracked, so I highly encourage you to submit this idea as feedback. You can check out this article on how to submit one. Thank you, and have a great day!