How does one use Zoom with Mac OS 12.5 (Monterey) ? I can't get it to work. Thank you | Community
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Newcomer
August 18, 2022
Question

How does one use Zoom with Mac OS 12.5 (Monterey) ? I can't get it to work. Thank you

  • August 18, 2022
  • 4 replies
  • 0 views

What is the process for the Zoom application to work with the latest Mac OS (intel) 12.5?

    4 replies

    Nafi
    Community Champion | Partner
    Community Champion | Partner
    August 18, 2022

    Hi,

    I am using monterey 12.5, but m1 pro, didn't find any problem yet.

     

     

    Hope it helps! please like and mark this as solution so whenever someone has the same question this content will help.

    wbwhiteAuthor
    Newcomer
    August 18, 2022

    Sorry but that doesn't really help. I have a MacBook Pro and upgraded to 12.5 OS - as soon as that happened, Zoom.us no longer works. A message states that it is incompatible with the operating system.  It worked fine with OS 10.9.5

    Not sure what to do..

    Nafi
    Community Champion | Partner
    Community Champion | Partner
    August 19, 2022

    Hi, 

    Did you download the correct version? make sure u are not downloading the apple silicon version, maybe trying to reinstall worth to try. 

     

    https://zoom.us/download

     

     

    Nafi
    Community Champion | Partner
    Community Champion | Partner
    August 19, 2022

    attached some capture

    wbwhiteAuthor
    Newcomer
    August 19, 2022

    Thank you for the link - that seems to have worked - I suppose the other Zoom app was incompatible with the OS 12.5

    The true test will be a meeting I have later today - Kind regards WBW

    Nafi
    Community Champion | Partner
    Community Champion | Partner
    August 19, 2022

    Hope it helps! please like and mark this as solution so whenever someone has the same question this content will help.