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How do you contact a human at Zoom Support?

karenkranz19
Listener

‎2023-04-04 06:46 PM

I have a problem that's impossible to resolve through Zoom's ridiculously complicated "self-help" site. I need to close an old account that I continue to get billed for. 

Has anyone had success getting through to Zoom? 

 

1 REPLY 1

Broughton
Listener

‎2023-04-21 03:44 PM

Me too.  Zoom has made it impossible to reach them and does not respond to the online support requests they insist we submit.  Even calling sales or billing results in 30 minus holds with no answer.  Shame on you Zoom, your product is good but your service is infuriating.  Can't even close an account.  You're behaving like ComCast which people grew to hate.