ZoomMate did not return a pptx source file

I took an overview of slides that I wrote with some AI and some content, and pasted that into Zoom slides. It started going through the process and gave me a great outline, but then stopped with the error message, which I think popped up a few times during the process.

I asked for white text on a blue background - I did not let it choose the template.
This is a business account.

John

Even Champions hit problems!