Zoom Rooms + Microsoft Teams Interop: Join Button Disappears A Few Seconds After Adding Meeting | Community
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March 6, 2026
Question

Zoom Rooms + Microsoft Teams Interop: Join Button Disappears A Few Seconds After Adding Meeting

  • March 6, 2026
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We recently deployed 4 Zoom Rooms using the following hardware: 

  • Logitech Rally Bars
  • Logitech Tap IP Controllers
  • Logitech Room Scheduler Panels

Our org primarily uses Microsoft Teams, so we created Microsoft 365 room resources and enabled Teams Interoperability for Zoom Rooms globally. 

When a meeting is scheduled using the room resource in Outlook/Office 365, the calendar event syncs correctly across the devices. We can see the meeting on the Tap IP controller, the room scheduler and the room display. So the integration appears to be working correctly. 

 

The Issue: 

The problem occurs when trying to join a Microsoft Teams meeting. 

The Join button briefly appears on the room controller for about 5-10 seconds when the meeting is first added, then disappears and never returns. This forces users to join the meeting manually by entering the Teams Meeting ID and passcode. 

  • If we click the join button during the brief window when it appears, the room joins the teams meeting without any issues. 

So far i have confirmed the following: 

  • The Microsoft Teams meeting link remains intact in the calendar invite. 
  • The meeting link is a valid teams.mirosoft.com URL.
  • The meeting appears correctly on the Zoom Room controller and scheduler panels. 
  • Confirmed the Interoperability settings are enabled globally in the Zoom settings

 

Has anyone seen this behavior where the join button briefly appears and then disappear for Teams meetings in Zoom Rooms? 

Any guidance on what might cause this behavior or how to resolve it would be greatly appreciated.