Hey Shane, thanks for getting back to me. I´m documenting my steps below that did not work as I think a lot of people are confused as to why it isn´t working. I tried a different route and succeeded in getting in, but I want to document my steps here in case there is a bug in authentication.
Here are the steps that did not work for me:
- 1) Download and Install Zoom. I used this link: https://zoom.us/client/5.7.6.1055/ZoomInstaller.exe?archType=x64
- 2) Sign into zoom account with email (Zoom account, not a Gmail account)
- 3) Close Zoom client
- 4) Download and install Zoom Rooms Windows client. I used this link: https://zoom.us/client/latest/zoomrooms-5.7.5.300-x86.exe
- 5) Open Zoom Rooms. Welcome screen indicates “Unlicensed room” at the top left of the screen, a sign in button, and the current time.
- 6) I click sign in to get to the next screen, which displays a 6-digit pairing code and the following message: “Enter this code at https://zoom.us/pair to sign into your zoom account.”
- 7) I navigate to the site (on another device) and provide the pairing code. I am asked to select/create a room after the code is accepted, and I choose a room in the provided list.
- 😎 Back on my Windows PC, a popup displays with the following message: “Did you just try to sign in?” I click yes. The next screen prompts me to set a PIN, which I do.
- 9) I’m returned to the welcome screen, which now shows my username, my scheduled meetings, and a sharing key on the top right.
On my Phone (Zoom client is already installed on the phone):
- 10) Install Zoom Rooms Controller. Link: https://play.google.com/store/apps/details?id=us.zoom.zrc
- 11) Open the app and select “Sign in with Zoom.” Because Zoom client is already installed, I am brought to the welcome screen without having to sign in.
- 12) Controller Main Screen, no rooms are displayed. I select “Pair with a Room.” When prompted, I grant permissions for microphone and file storage use to the app.
- 13) Prompt asks for sharing key. I type in the sharing key on the screen of the Windows computer running Zoom Rooms
- 14) I get Invalid sharing key.
- 15) I reboot both devices and try again, same thing.
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Here are the steps that succeeded for me:
1) Repeat steps 1-9 of the previous walkthrough.
2) Install Zoom Rooms Controller while Zoom Android client is not installed on the phone.
3) Instead of "Sign in with Zoom," I select "Sign in with Email"
4) Select Room screen. Now I can see the Zoom room I created in step 7. I select the room
5) Controls load on the phone, and I can see on the Zoom Rooms welcome screen that my device is paired on the bottom right. Controls work great in the test meeting.
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In summary, If I install the controller app on android and choose to log in via Zoom, it fails to connect to my account properly. I have to Sign in using email for the Controllers app to see my room. Can you see this behavior on your end?
Again, thank you.
