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Explorer
March 25, 2022
Solved

Zoom rooms controller

Good morning Zoom team,
We are using a Zoom controller’s version: 5.9.3 in our Zoom rooms version: 5.9.4.
We noticed after the latest update GUI on the controller has change.
Previously, whenever participant was speaking the microphone icon in the Participants list will have green moving lights.
It was a great option, especially for a larger meetings to quickly identity who is not muted.
Is there a way to bring this option back?

    colegsAnswer
    Community Champion | Employee
    March 25, 2022

    @msampson I am not sure why or when this disappeared but I was able to reproduce it on my Zoom Rooms  (Functionality still worked on mobile, though).  My recommendation is to put in a web support ticket here  since the functionality changed, so it shouldn't be an enhancement request.

    2 replies

    colegsAnswer
    Community Champion | Employee
    March 25, 2022

    @msampson I am not sure why or when this disappeared but I was able to reproduce it on my Zoom Rooms  (Functionality still worked on mobile, though).  My recommendation is to put in a web support ticket here  since the functionality changed, so it shouldn't be an enhancement request.

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    msampsonAuthor
    Explorer
    March 28, 2022

    Thank you for your advice. Twill submit ticket with a Zoom web support.

     

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