Zoom room theme not applying

Forum|Forum|3 years ago
November 14, 2022
13 replies
1 view

I'm trying to enable dark mode on a few zoom rooms and it doesn't seem to be applying the settings to the actual zoom rooms as they all remain in light mode.

I've set the theme in the global account settings as well as on each zoom room setting as well and I've also completed reboots of the zoom rooms but they still remain in light mode. I've attached screenshots of the theme settings I've set to verify this is set to dark mode.

Is there something I'm missing that needs applying on these to adjust them to be dark mode on the zoom rooms?

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pieterbotes

Community Champion | Employee

All good and that does clear it up. On your system that is showing dark mode, is that maybe the Android based appliance version of the Logitech? It is only the Windows based version that does support that today.

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CounoTechAuthor

Newcomer

I see. Is there a time frame on that being supported? This all came about as we updated the Logitech due to an issue and they lost a darker shade display. The way we could see to get it back was Dark mode.

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pieterbotes

Community Champion | Employee

I can't give actual dates as sometimes features does get pushed out but can say that it is pretty close. Apologies for not being able to give something more here but I'm going to keep this thread open and the moment it is out I'll give you an update.

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pieterbotes

Community Champion | Employee

You can subscribe on this page for any status updates which will include the availability of new clients. Zoom Status

For the actual release notes, you can use this page: Release Notes – Zoom Support

Let me check on the layout and get back to you. When it comes to updates, we are enforcing a life cycling due to new functionality being released all the time and that would negatively affect the customers experience.

I'll get back to you on the layout.

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pieterbotes

Community Champion | Employee

For loading an older version of the software again, do you know if the iPads are connected to our ZDM or to any other type of MDM solution?

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CounoTechAuthor

Newcomer

Hi,

I don't think there is a form of MDM for this active. The iPads were installed by a third party and we as the MSP manage the licences/support for Zoom but not the hardware.