Zoom Room on Logitech Rally with Tap

Forum|Forum|3 years ago
April 6, 2022
2 replies
15 views

I have a TV connected to my Logitech Rally with Tap running Zoom Rooms. Is there a way to put the TV screen to sleep when idle and wake the system from tapping on the Tap? I'm concern of screen burn-in issues.

Ohkawa

Community Champion | Customer

Hi, @MrEdL

Do you have a Device Operation Time setting?

Another way, you can use Digital signage.
Registering black images as signage content and playing them back would prevent TV burn-in.

J

JeffJones

Newcomer

I also have this issue. I have a Rally Bar system and a Rally Plus with Roomate deployed for testing at my company. Ultimately Zoom overrides the devices CEC so the Logitech hardware cannot send the CEC OFF signal to your TVs. And Zoom assumes you want your displays on during office hours and does not give you granular controls. such as turn off displays after 15 min regardless of office hours.
I put in a ticket with Logitech and they came back with if the CEC test in the SYSTEM menu of the Logitech Rally system works then the problem is the Zoom app.
You can see Zooms rather pathetic response to this issue here.
Zoom Rooms display systems on/off – Zoom Support