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miles-windu
Newcomer
July 31, 2024
Question

Zoom Room Digital Signage Audio Controls

  • July 31, 2024
  • 1 reply
  • 9 views

We are running the Zoom Rooms software off of a Dell OptiPlex 7090 using a Shure P300 to process audio for the room. Is there a way we can control the audio coming from the Digital Signage library when videos are playing over the system? I know we can mute/unmute the audio from the Digital Signage, but the audio coming from the Digital Signage is too high and we'd like to be able to turn down the volume in a similar fashion to the volume control in Zoom Meetings. 

1 reply

K
New Member
Ken Lee
New Member
March 5, 2026

Our current approach is to mute all audio, however, we still occasionally see Zoom Room Devices (such as Yealink MeetingBar A40 and Poly X50) automatically play audio from Digital Signage videos, and the volume is extremely loud.


This is particularly disruptive because the audio does not seem to be fully controlled by the Zoom Rooms volume or mute settings, and appears to be triggered at the device or Digital Signage level instead. We have tried limiting audio at the device/system level, but the behavior is not consistent.


It would be very helpful if Zoom could provide independent volume controls for Digital Signage audio, similar to what is available in Zoom Meetings, or an option to completely disable Digital Signage audio output at the Zoom Room level.

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