Zoom controller unpairing from OSX | Community
Skip to main content
B
Newcomer
BHand
Newcomer
November 29, 2021
Question

Zoom controller unpairing from OSX

  • November 29, 2021
  • 1 reply
  • 1 view

Hello,
We have a Crestron touchpanel that is unpairing from our Zoom rooms app running on a Mac Mini.

Same physical network and has current updates. Not much detail yet as they say it happens randomly but often.

 

Are there any known issues with Networks / Zoom on OSX / Crestron programming and launching the Zoom App or keeping it paired?

 

Any suggestions on how to search this forum for answers about this would be great too.

Cheers

    1 reply

    YaBoiB
    Community Champion | Employee
    YaBoiB
    Community Champion | Employee
    November 30, 2021

    Hello @BHand ,

     

     There was a known issue with this but I believe that it was solved with a firmware update by Crestron not too long ago. Do you know what FW your endpoint is running currently? 

     

    Regards,

    Brandon

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.