What is "Watch Status" on Calendar Integration? | Community
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R
Newcomer
rodrigoreyes
Newcomer
July 25, 2023
Question

What is "Watch Status" on Calendar Integration?

  • July 25, 2023
  • 1 reply
  • 1 view

What does  "Watch Status" mean on Calendar Resource page of Cisco/Polycom Rooms Calendar Integration?

I updated the EWS address of my exchange environment and several mailboxes show as synched but the "Watch Status" show as failed and resetting does nothing.  For those mailboxes the calendar information is not making it to the endpoint so I am guessing it has something to do with a setting in Exchange but no idea what that setting may be.

 

1 reply

Z
Community Champion | Employee
ZoomZoom
Community Champion | Employee
August 1, 2023

Hi, Rodrigo.

 

Interesting. It shows sync but failed. There is a problem with the integration that is for use. It might be something to do with the API connector in use.

 

You could take a look at this document, for reference: https://support.zoom.us/hc/en-us/articles/203847179-Setting-Up-Zoom-Rooms-with-Office-365

 

But personally, I would recommend to reach out to Zoom Technical Support, as troubleshooting calendar integrations can be complex and i have the feeling by looking that some are working and others not, this might be a tricky one.

 

You can reach out to tech support here: https://support.zoom.us/hc/en-us/articles/201362003 

 

 

 

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