Virtual Room connector Network access

Forum|Forum|4 years ago
January 20, 2022
2 replies
3 views

Hi,

I'm trying to deploy Zoom Virtual room connector on our domain. Server hosted in our DMZ. Firewall settings applied as instructed in https://support.zoom.us/hc/en-us/articles/203182415

I see VRC in https://zoom.us/account/connector/vrc

When I start Zoom meeting and call out to SIP device I get error 109. When I try to make call from SIP device it show "No user responding. Disconnecting"

Could you please specify what additional network access is required?

Setup and Configuration

Best answer by Ilyassov_Timur

Problem resolved. Problem was in firewall access between VRC and Meeting Connector.

R

rn-zm

Community Manager

Hey @Ilyassov_Timur I see you have ticket #13314212 open with our Support team; I recommend that you continue to receive support from our team on your ticket, and if you don't mind sharing the solution here once it has been provided in case other members of the community have a similar issue. Thanks!