Updating Zoom Rooms to New Domain | Community
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mhofmann
Newcomer
October 11, 2024
Question

Updating Zoom Rooms to New Domain

  • October 11, 2024
  • 1 reply
  • 1 view

We are currently migrating our company domain from abc.com to xyz.com and have manually updated most user accounts to reflect the new domain. We now need to update the existing Zoom Rooms to use the new domain as well.

 

Is there a way to update our Zoom Rooms without manually accessing each room? 

1 reply

MGSR
Community Manager
MGSR
Community Manager
October 11, 2024

Hello @mhofmann,

Welcome to the Zoom Community! We're glad to have you here.

As per experts, it would be best to submit a support ticket and to clarify on the ticket if you want to change:

(A) the domain of the "shadow" user accounts (viewed in Zoom admin portal > User Management > Users)

or

(B) the addresses of O365/Exchange calendar resources associated to the Zoom Rooms

Thank you, and have a great day.

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