Updating the iOS on ZoomRoom Controller iPads | Community
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Mark_White
Newcomer
Newcomer
October 12, 2021
Question

Updating the iOS on ZoomRoom Controller iPads

  • October 12, 2021
  • 1 reply
  • 3 views

We use Mobile Iron to place into and out of Kiosk (Device Management)

 

When we update the iOS on the iPads they always come to a screen where you have to (Physically) press the 'Home' Button on the front of the iPad, and then 'Continue' like 3 times before it will proceed to Kiosk-mode and run the ZoomRoom Controller Application.

 

Is there a way to bypass those three screens on updating the iOS so we do not have to physically touch each iPad in our organization? (like 67 of them)

 

    1 reply

    ChrisO
    Participant
    Participant
    October 12, 2021

    Hi Mark,

    It sounds like you are referring to enabling/disabling Guided Access. This is an IOS thing, not Zoom. You could potentially turn off guided access but then the user would be able to exit the Zoom app and use your Ipads as a normal Ipad and not just as the kiosk.

    Mark_White
    Newcomer
    Newcomer
    October 13, 2021

    It's not Guided Access, we don't use that - we use Mobile Iron to put them into 'Kiosk' Mode (like GA but centrally controlled).  Thanks though!