Update available prompt won't actually update | Community
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Newcomer
woneill
Newcomer
October 28, 2024
Question

Update available prompt won't actually update

  • October 28, 2024
  • 1 reply
  • 5 views

Since version 6.2.0 the popup that prompts to install a newly available update on OSX doesn't actually allow updates. The "Update" button doesn't do anything

1 reply

MGSR
Community Manager
MGSR
Community Manager
October 28, 2024

Hello @woneill,

Welcome to the Zoom Community! We're glad to have you here.

You can manually download the latest version by:


If you're still having an issue with installing the updates, you may uninstall Zoom and reinstall the latest version by downloading it at the Download Center. 

Please let us know if you need further assistance.

W
Newcomer
woneillAuthor
Newcomer
October 28, 2024

I'm able to update it via other means. I'm reporting as a bug that the popup doesn't actually allow clicking on the "Update" button. It has no effect. I'd upload a screenshot as an example but this forum doesn't appear to support that?

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