telephone call-out is not enabled

Hi, Merriman.

Depends on what you guys have, but the requirements are either:

• SIP phone integrated with Zoom Rooms
• Audio Plan add-on for Zoom Rooms
• Zoom Phone license added to Zoom Rooms

You can use this document as reference: https://support.zoom.us/hc/en-us/articles/205369035-Telephone-call-out-from-Zoom-Rooms

Or reach out to our Tech support for a more direct answer. You will need admin or special access to access the Zoom Room configuration.