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Newcomer
October 26, 2022
Question

Speech and Program sound

  • October 26, 2022
  • 1 reply
  • 1 view

Hello

 

I'm using a learning space design for web conferencing, and when I attempt to share my screen with sound and play the sound from a video, my microphone turns off. I cannot show a video with sound and use the microphone while sharing simultaneously, but I was in the pass. can someone guide me in resolving this issue? 

    1 reply

    ZoomTestKitchen
    Specialist
    Specialist
    October 26, 2022

    Can you provide a bit more description of what's happening or what is the indicator when you state "my microphone turns off"? Is there a visual indication that it is off? Or, when you speak into it during a video with audio, others report that they can't hear you?

    This information would be helpful to further troubleshoot.