SIP enabled but SIP number not showing on invitation | Community
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Newcomer
whelanlaw
Newcomer
August 19, 2023
Question

SIP enabled but SIP number not showing on invitation

  • August 19, 2023
  • 2 replies
  • 6 views

Help please.

    2 replies

    J
    Newcomer
    JJDRP
    Newcomer
    December 12, 2023

    Hello Whelanlaw,

     

    Were you able to find a solution? I am having the same issue and I am still waiting on Zoom customer support to provide a working solution. 

     

    Thanks

    L
    Community Champion | Partner
    LK_EXN
    Community Champion | Partner
    December 13, 2023

    What kind of licenses and how many of them do you have?

    Having this option may depend on license type and if you have CRC (Conference Room Connector) license or not.

    J
    Newcomer
    JJDRP
    Newcomer
    December 13, 2023

    I am on a license though our Org. Approx 50+ licenses.  Zoom support has confirmed that we have an active  H.323/SIP Room Connector subscription. The SIP details appeared in the invitation as of May of this year. Nothing else was changed on the account.  Thanks 

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