Restart to share

Forum|Forum|2 years ago
October 26, 2023
1 reply
4 views

Hello -

I'm using an iPad as a controller and an Intel Nuc i7 running Windows 11 to manage a Room. I'm using a Logitech Screen Share to make an in-room PC shareable.

I ran into a new error message today, but was unable to record it verbatim.

When I tapped "Share Content", the touch panel displayed an error something along the lines of:

unable to share, try restarting your computer

After I restarted my Nuc, everything came back up and I was able to share as expected.

Has this happened to anyone else?

Thanks,

Shawn

Room Systems

bstrelko

Community Champion | Customer

Are you able to reproduce the issue?

I have not had any issues with other Zoom-certified HDMI capture devices (have not used Logitech's) - even if there is an issue detecting the capture card, Zoom will typically present wireless sharing options without a selection for HDMI. If you are able to reproduce this, please send a snapshot!