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itsupport
Newcomer
November 9, 2021
Question

Reset the UC-Engine password

  • November 9, 2021
  • 1 reply
  • 8 views

Hi,

 

Please advise on how to reset the uc-engine password. Someone change it and the default admin/crestron credentials don't work.

Thank you

    1 reply

    Bitcoin_Shaman
    Community Champion | Employee
    Bitcoin_Shaman
    Community Champion | Employee
    November 9, 2021

    Hey @itsupport Thanks for reaching out!!!

     

    I did a deep dive into your issue and that uc-engine password seems to be tied to the Crestron rather than a Zoom account. If the password has been changed from the default, please check with the person who changed it or work with a Creston agent on next steps. 

     

    Hopefully this helps!

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