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T382_2
Newcomer
April 8, 2022
Question

Remote Desktop Protocol (RDP) issue

  • April 8, 2022
  • 1 reply
  • 3 views

We recently Zoom Rooms to one of our east coast offices. Has anyone experienced loss of RDP to the Zoom Room PC? 

    1 reply

    Ohkawa
    Community Champion | Customer
    Ohkawa
    Community Champion | Customer
    April 10, 2022

    Hi, @T382_2 

     

    What kind of things do you want to do?

     

    I think it is normal to use Zoom Room PCs without belonging to a domain.
    In that case, I don't think RDP will be able to connect because it cannot get user information.

     

    If you want to control the Zoom Room, you can do so from the Web Portal's Room Management.

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