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Question

'Raised Hand' Feature bug on Zoom Rooms Monitors

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We are having an issue in the Zoom meeting rooms where the ‘raised hand’ feature stays showing on the screen in the meeting room after it has been ‘lowered’.
On individual’s laptop screens the ‘raised hand’ would not be showing.

We were able to replicate the issue.

Also there is a warning message on top of every meeting window about the time left but that shows 1092:00 and it doesn’t count down.

Any suggestions?

Thanks

ccameron

Community Champion | Employee

Hello Sebee,

It looks like this known CRC bug was resolved in our latest release. You can view in release notes from 8/28/22 below:
https://support.zoom.us/hc/en-us/articles/8599706457229-Release-notes-for-August-28-2022

Please make sure all items are updated and let us know if the issue persists.

If this answered your question, please select accept as solution. Thank you!

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R

rsecor

Newcomer

I'm experiencing the same issue with Raised Hands being stuck on the Zoom Room monitor.

Windows PC, App version 5.11.3.

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S

statedude

Newcomer

Same here 😞

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ccameron

Community Champion | Employee

@statedude @rsecor

I've been told that our product team is aware of the bug and it is set to be fixed for the 5.12 release.

Hope this helps. If this answers your question, please accept as solution.

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S

statedude

Newcomer

Thank you, has a release date been set?

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ccameron

Community Champion | Employee

Releases can be subject to change, but by end of September as of now, it looks like.

Hope this helps. If this answers your question, please accept as solution.

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