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Newcomer
October 8, 2021
Question

no reports data

  • October 8, 2021
  • 1 reply
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I used the reports tab > Usage Reports > Usage and click the participants (hyperlink) to get the record for participants.
But when I click the participants, there is no data in the topic.

another topic is not a problem., only this topic has no data in the reports.
How do I get the information about participants logs? 

 

    1 reply

    Community Champion | Employee
    October 8, 2021

    Hi @SangtaeKim ,

     

    I will suggest contacting Zoom support to get the report reprocess for you. You can refer to this article https://support.zoom.us/hc/en-us/articles/201362003-Zoom-technical-support to contact them.

     

    Best,