No ad-hoc join button on Poly home screen | Community
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Newcomer
June 5, 2025
Question

No ad-hoc join button on Poly home screen

  • June 5, 2025
  • 1 reply
  • 2 views

Zoom Workplace Pro account

Did this in my Zoom Rooms Meeting settings:

Support Interoperability for Zoom Rooms    (Enabled)

  Show ad-hoc join button on home screen  (for Teams, Meet & Webex)

 

Home screen still has only the main 3 icons: New Meeting, Join, Share Content

Verified device firmware/software all up to date and has been rebooted.

1 reply

bstrelko
Community Champion | Customer
Community Champion | Customer
June 28, 2025

Can you confirm these settings are enforced for the individual room whose controller you've got eyes on?

Hardware info, firmware, and software versions are helpful.