Interop teams cant control camera | Community
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Newcomer
juanmaadelgado
Newcomer
July 2, 2024
Question

Interop teams cant control camera

Hey! We have many zoom rooms with a Intel NUC (version 6.0.6 (4087)) and the controller is a Crestron TS-770 2.004.1041 (version 6.0.0 (2720)). I've add the interop to join teams and meet reunions. 

The problem is when I try to control the camera, it's block. The touchpanel is grayed.

Is there any configuration to make?

    2 replies

    Newcomer
    andy_worn
    Newcomer
    January 30, 2025

    did you ever get a reply to this we have a customer with the exact same issue? Thank you

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    MGSR
    Community Manager
    MGSR
    Community Manager
    February 5, 2025

    Welcome to the Zoom Community, @andy_worn! We're happy to have you here. Are you using a single camera? Camera controls are not available if multiple cameras are present. For more information, you can refer to this article. Please let us know if you need further assistance. 

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