How to retrieve video record from cloud when record was done on mobile | Community
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Newcomer
March 17, 2022
Question

How to retrieve video record from cloud when record was done on mobile

  • March 17, 2022
  • 1 reply
  • 1 view

Did a cloud record using mobile and now have no idea how to retrieve the recording? Please advise. Thanks in advance.

I have purchase the product.

    1 reply

    IP-Man
    Community Champion | Employee
    Community Champion | Employee
    March 17, 2022

    @Alan_LeeSMBE 

     

    Here's the link on how to manage cloud recordings -https://support.zoom.us/hc/en-us/articles/205347605-Managing-and-sharing-cloud-recordings

    In a nutshell, you need to sign in to Zoom web portal in order for you to view the recordings.

     

    Hope this helps.

     

    If this has answered your question, please click the Accept as Solution button below so that others in the Community may benefit as well.

     

    Newcomer
    March 17, 2022

    Thank you IP-Man. i will try it.