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Newcomer
September 17, 2026
Question

Floor Settings Not Applying to All

Hi all — we’ve got two Zoom Rooms running and three more going in this weekend. Under Floor / Account Settings, certain options show “Floor Settings,” but one room isn’t picking them up. Anyone know why?

The Display settings are different in each room, and they shouldn’t be.

    1 reply

    bstrelko
    Community Champion | Customer
    Community Champion | Customer
    October 8, 2026

    I’m able to validate. I have policy set at the floor level and specific rooms on the floor show as inheriting policy from account or building settings.
    Can you open a support case directly with Zoom, please? Feel free to share the case number here and other community members can tack on.

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