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mpseggs
Newcomer
Jan 3, 2024 2:44 PM UTC
Question

Digital Signage with Latest 5.17 client issues

I had to downgrade to  5.16.10 (3425) due to URL's displaying as access denied.  The previews are fine on the Management Web Console.  5.16.10 allows the URL's to display again.

Anyone notice URL issues?

    5 replies

    Newcomer
    Eddie123
    Newcomer
    Jan 12, 2024 4:39 PM UTC

    We are seeing this issue as well with videos we upload after 5.17.

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    Newcomer
    WilliamN04
    Newcomer
    Jan 18, 2024 12:05 AM UTC

    Yes same thing here. Not all of them but a few out of 130. Not sure what the issue is. Anyone got a fix?

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    Newcomer
    Eddie123
    Newcomer
    Jan 18, 2024 2:36 PM UTC

    No fix and it seems to be intermittent. After a few cycles through the playlist, the error goes away and the video plays. 

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    Newcomer
    WilliamN04
    Newcomer
    Jan 18, 2024 5:24 PM UTC

    It happens to a few but it never goes away on those.

    It continues to error out. We have downgraded to 5.16 and it works. 

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    Newcomer
    Daveazar
    Newcomer
    Feb 16, 2024 3:39 PM UTC

    We are seeing an issue with the 5.17 as well. The digital signage URL content is processing CSS the way it used to. 

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