Cisco RoomOS and Zoom API Connector | Community
Skip to main content
Newcomer
November 9, 2023
Question

Cisco RoomOS and Zoom API Connector

  • November 9, 2023
  • 5 replies
  • 6 views

Hi Community, 

We have a Cisco Room Kit with Room OS and having a lot of trouble getting the Zoom Connector API to function.

We have the required CRC license, API downloaded and installed and appears connected to the correct Cisco device IP but when we join an external Zoom meeting, it still requires a pairing code to be inputted, due to the host not having a CRC license) which to my understanding, the Room API Connector is meant to accommodate. 

 

Your help is greatly appreciated to anyone that can assist.

 

Regards

 

5 replies

Newcomer
March 26, 2024

Did you ever find a solution to this?  I am facing the same issue today.  We have new RoomOS device that I have connected to the Enhanced Zoom API connector.  If I join an outside hosted meeting that doesn't have a CRC license, it is not defaulting to using my own (attendee's) CRC license and is prompting me with the splash screen to enter the pairing code.

Community Champion | Employee
April 9, 2024

Hi, dhumes0524.

 

If the SIP/H.323 has been provisioned using the Zoom API Connector then the device can join meetings on other accounts, as an attendee, without entering the pairing code. This can be used for either scheduled meetings add to the calendar resource (one-tap), or joining via the Meeting ID number. 

 

Requisites to join without entering pairing code:

  • Meeting ID scheduled by a host without a CRC license
  • Attendee is a Licensed user and has a CRC license available
  • The device is provisioned using the Zoom API Connector

Join using pairing code:

  • Meeting ID scheduled by a host without a CRC license
  • Attendee is a Licensed user and has a CRC license available

More on this: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063230

 

 

Newcomer
April 9, 2024

I did end up getting this configured.  Is there a a way to have my Cisco Room Bar join as a certain licensed user when joining all meetings?

Community Champion | Employee
April 9, 2024

Hi, dhumes0524.

 

You can pair it to a user, yes. See if this helps, as there are some scenarios here that might of use:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060495 

 

 

Newcomer
May 8, 2025

Did you get this working so you don’t have to use the pairing code?  I have crc and api running on my Cisco device but I still get the crc error is the host does not does not have a crc license.