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daltonkolkmeyer
Newcomer
Sep 14, 2022 6:09 PM UTC
Question

Certificates cannot be verified

We recently switched our on-prem Exchange server to Exchange 365.  Since then, our Polycom Studio X50 keeps trying to connect to our old mail server.  I tried factory resetting and re-enrolling the device into one of our Zoom rooms which didn't help.  Where can I make the server change in the admin console?

    1 reply

    YaBoiB
    Community Champion | Employee
    YaBoiB
    Community Champion | Employee
    Sep 20, 2022 8:13 PM UTC

    Hello @daltonkolkmeyer, 

     

     Calendar integrations are started here  https://zoom.us/calendar in your Zoom Rooms tab on the account. You can also check in your account settings > calendar and contacts to make sure that your account users and Zoom Rooms are hitting the proper exchange URL. 

     

    Let me know if you need assistance with this. I am happy to help. 

     

    Regards,

    Brandon

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