Skip to main content
Explorer
April 25, 2023
Solved

Cannot hear host while in breakout room

The host of my meeting often divides us into breakout rooms.  While in the rooms, the host occasionally broadcasts a verbal message to the group.  Everyone else in my room can hear his voice, but I cannot hear it.  I have no other microphone or speaker issues.  Is there a setting that needs to be changed on my end?

    Frank_TBAnswer
    Community Champion | Customer
    May 2, 2023

    Hello,

    This Zoom support article explains how  to check your Zoom version.

     

    https://support.zoom.us/hc/en-us/articles/201362393-Checking-the-Zoom-version-number#:~:text=Open%20and%20sign%20in%20to%20the%20Zoom%20desktop%20client%20.,of%20the%20Zoom%20desktop%20client. 

     

    Regards

     

    If my reply helped, don't forget to click the accept as solution button!

    4 replies

    Newcomer
    May 2, 2023

    I am having a similar issue. Have been using zoom for over 3 years and mic works great, even in the normal zoom group with all attendees. As soon as I go into a breakout room my mic doesn’t work - breakout attendees can’t hear me, and I can’t hear them. Although now captions work, but didn’t before … 

    Translate
    Community Champion | Customer
    May 2, 2023

    Hello,

     

    This ability relies on using a current Zoom client. Which version of the Zoom desktop client are you using? Are you up to date?

     

    Regards

    Translate
    MollyH81Author
    Explorer
    May 2, 2023

    How can I check that?  

    Translate
    Frank_TBAnswer
    Community Champion | Customer
    May 2, 2023

    Hello,

    This Zoom support article explains how  to check your Zoom version.

     

    https://support.zoom.us/hc/en-us/articles/201362393-Checking-the-Zoom-version-number#:~:text=Open%20and%20sign%20in%20to%20the%20Zoom%20desktop%20client%20.,of%20the%20Zoom%20desktop%20client. 

     

    Regards

     

    If my reply helped, don't forget to click the accept as solution button!

    Translate