Cannot hear host while in breakout room | Community
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Newcomer
April 25, 2023
Solved

Cannot hear host while in breakout room

  • April 25, 2023
  • 4 replies
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The host of my meeting often divides us into breakout rooms.  While in the rooms, the host occasionally broadcasts a verbal message to the group.  Everyone else in my room can hear his voice, but I cannot hear it.  I have no other microphone or speaker issues.  Is there a setting that needs to be changed on my end?

    Best answer by Frank_TB

    Hello,

    This Zoom support article explains how  to check your Zoom version.

     

    https://support.zoom.us/hc/en-us/articles/201362393-Checking-the-Zoom-version-number#:~:text=Open%20and%20sign%20in%20to%20the%20Zoom%20desktop%20client%20.,of%20the%20Zoom%20desktop%20client. 

     

    Regards

     

    If my reply helped, don't forget to click the accept as solution button!

    4 replies

    Newcomer
    May 2, 2023

    I am having a similar issue. Have been using zoom for over 3 years and mic works great, even in the normal zoom group with all attendees. As soon as I go into a breakout room my mic doesn’t work - breakout attendees can’t hear me, and I can’t hear them. Although now captions work, but didn’t before … 

    Community Champion | Customer
    May 2, 2023

    Hello,

     

    This ability relies on using a current Zoom client. Which version of the Zoom desktop client are you using? Are you up to date?

     

    Regards

    MollyH81Author
    Newcomer
    May 2, 2023

    How can I check that?  

    Frank_TBAnswer
    Community Champion | Customer
    May 2, 2023

    Hello,

    This Zoom support article explains how  to check your Zoom version.

     

    https://support.zoom.us/hc/en-us/articles/201362393-Checking-the-Zoom-version-number#:~:text=Open%20and%20sign%20in%20to%20the%20Zoom%20desktop%20client%20.,of%20the%20Zoom%20desktop%20client. 

     

    Regards

     

    If my reply helped, don't forget to click the accept as solution button!