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Newcomer
April 18, 2022
Question

cannot connect to zoom room

  • April 18, 2022
  • 1 reply
  • 3 views

we had a power outage over the weekend and my zoom room will not reconnect.  is searches and comes back "cannot connect to zoom rooms please contact IT for assistance". can anyone help?

    1 reply

    Newcomer
    April 18, 2022

    The computer that runs the Zoom Rooms client is likely off.  

    ThatMatMik
    Employee
    Employee
    April 19, 2022

    Start with local network - make sure the device / PC has internet access.  Sometimes power outages can create some gremlins on the network.

    Newcomer
    June 21, 2022

    We have ten accounts and only two are working