Can't reserve desk using QR code on Workspace | Community
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DavePete
Newcomer
June 4, 2024
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Can't reserve desk using QR code on Workspace

  • June 4, 2024
  • 1 reply
  • 3 views

I got workspaces set up fine.  Uploaded a floor map, setup desk and uploaded pictures (fancy), and got way finding working.  Printed out the QR codes for my test desks.

 

I can reserve from the Workspace desktop app, mobile app, and printed out QR code.

 

Picked up a Neat Frame and got it setup in Kiosk mode.  Map displays and everything and when I click on my test seat to reserve it and try and scan the QR code to reserve my test desk I get "Reserve failed, please try again later."  I get the same error when trying reserve by email. 

 

Not sure if I am missing some checkbox somewhere, everything else seemed pretty straight forward.  Got any suggestions?

 

 

 

Best answer by DavePete

Figured this out.  It was the time on the Device itself.  It was set to 4 hours ahead of our zone.  Once that was done all worked just fine.  I knew it was something silly.

1 reply

D
Newcomer
DavePeteAuthorAnswer
Newcomer
June 6, 2024

Figured this out.  It was the time on the Device itself.  It was set to 4 hours ahead of our zone.  Once that was done all worked just fine.  I knew it was something silly.

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