Camera control on a G7500 (Poly) via Extron | Community
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Newcomer
September 8, 2025
Question

Camera control on a G7500 (Poly) via Extron

  • September 8, 2025
  • 1 reply
  • 0 views

Hello everyone

 

I have an issue when I try to control 2 cameras on a G7500 (Poly).

The G7500 has ZoomRooms account, when user makes a Zoom Call, both cameras are controled via Extron (Poly-G7500 v6.0).

When user makes Teams Calls trhough ZommRoom account, both cameras aren´t controlled via Extron.

 

Thanks a lot.

 

    1 reply

    bstrelko
    Community Champion | Customer
    Community Champion | Customer
    October 2, 2025

    How are you issuing controls to the Extron processor? 2nd-page experience through Zoom's Room Controls, or just through standard camera buttons on the ZRC? 

    Happy to review your Extron code/config to see how this is meant to work and can weigh in further from there. Up to you!