calendar integration error with exchange 2013

Forum|Forum|4 years ago
September 3, 2021
3 replies
3 views

try to setup the calendar integration with exchange 2013,following the step from the link .

https://support.zoom.us/hc/en-us/articles/203847339-Setting-Up-Zoom-Rooms-with-Exchange-2013-2016

but keep showing error "cannot connect to exchange server"，

all connection was tested with Microsoft remote connectivity analyzer and successful connect, don't know what the problem is.

any suggestion?

R

rn-zm

Community Manager

Hey @Con11, as you were following along with the steps. Before implementing the Calendar Integration with Echange 2013, did you meet all Prerequisites?

Exchange 2013, 2016, or 2019
An admin account for Exchange
Access to your Exchange Admin Center (EAC)
The ability to create and manage calendars for rooms
The ability to create a new Exchange user
Your network, including firewalls and proxies, must allow traffic to outlook.office365.com.

R

rn-zm

Community Manager

Hey @Con11, just checking in on my reply and if you were still experiencing a 'cannot connect to exchange server' error?

R

rpmagic

Newcomer

I'm sure this thread is dead, but I'm having the same issue with Exchange 2013. I do meet all the requirements.

MGSR

Community Manager

Hello @rpmagic,

Welcome to the Zoom Community! We're glad to have you here.

Kindly reintegrate your Exchange 2013 and double-check the steps outlined in this article.

Please let us know if this solves your concern or if you need further assistance.