Branding Domain Configuration - Misconfigured CNAME | Community
Skip to main content
Newcomer
August 14, 2024
Question

Branding Domain Configuration - Misconfigured CNAME

  • August 14, 2024
  • 1 reply
  • 3 views

Hello!

 

I'm trying to apply branding settings to sub accounts via Advanced > Branding.

 

After I enter the TXT and CNAME records required by Zoom, the status is "Domain verification failed" due to a misconfigured CNAME.

 

Host is

yumari-digital

(please feel free to chime in here if you think this isn't a great entry)

 

Value is 

events-branding.zoom.us.

 

TTL is automatic

 

Any thoughts on what the problem might be?

1 reply

Community Champion | Employee
August 14, 2024

@kailasachse - I am trying to verify this as well.  What did you use as the name in your TXT file?

 

Newcomer
August 14, 2024

By "name," do you mean Host or Value?

Community Champion | Employee
August 15, 2024

The host please...