About adding a workspace | Community
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Newcomer
yarirobe318
Newcomer
August 2, 2024
Question

About adding a workspace

  • August 2, 2024
  • 3 replies
  • 1 view

I want to create a workspace type and name from the Add Workspace screen and press the Finish button, but it's grayed out and I can't press it. If anyone knows how to solve this, please let me know.

    3 replies

    C
    Community Champion | Employee
    colegs
    Community Champion | Employee
    August 3, 2024

    @yarirobe318 - Check to make sure that you have Edit permissions for your role for Workforce Management, not just view permissions.  If you are not an admin on the account, you may need an admin (or the owner) to assist you.

     

     

    Y
    Newcomer
    yarirobe318Author
    Newcomer
    August 4, 2024

    @College

    Thank you for your reply.

    Just to confirm, I'm having trouble figuring out how to get to the Workspace Management role.

    Can you tell me?

     

    C
    Community Champion | Employee
    colegs
    Community Champion | Employee
    August 4, 2024

    You would have to speak to an administrator on the account (or the owner) who can edit the role you are assigned to (or create a new one) that has than functionality enabled).

    Y
    Newcomer
    yarirobe318Author
    Newcomer
    August 6, 2024

    @College
    Thank you for your reply.
    I checked the role and the edit permission was checked as well.
    I unchecked it and re-checked it but the situation did not change.

    C
    Community Champion | Employee
    colegs
    Community Champion | Employee
    August 6, 2024

    @yarirobe318 - Are you trying to actually add it in the Workplace Account Settings screen, or directly in the Add Workspace screen?

     

    Y
    Newcomer
    yarirobe318Author
    Newcomer
    August 7, 2024

    @College
    I'm trying to add it from the Add Workspace screen.
    After some trial and error, I've finally managed to press the button,
    but the following message appears:
    There are no workspace reservation subscriptions. Please purchase one subscription to create a new workspace.

    I do have a ZoomRooms license, by the way.

    C
    Community Champion | Employee
    colegs
    Community Champion | Employee
    August 7, 2024

    @yarirobe318 - A Zoom Rooms license is different than the Workspace Reservation licenses.  Please verify that you do actually have Workspace Reservation licenses on your account, and contact your sales person if you need one.

    Y
    Newcomer
    yarirobe318Author
    Newcomer
    August 8, 2024

    @College
    I checked with the sales representative and it seems that the Room license has a Workspace Reservation license
    but are there any other possible reasons?

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